Valéry Blanc

Services Industriels de Genève

Management of two large-scale strategic projects for a Geneva public utility company.

• Business Analysis: in-depth market study, comprehensive business requirements gathering, strategic recommendations.
• Project Management: budget oversight, critical milestones, risk management, quality (detailed KPI and monitoring). Management of relationships with business units and vendors.
• Procurement: complete management of Swiss public tenders and direct contracts.
• Negotiation and contracts: setup, monitoring, amendments and SLAs with vendors.
• Architecture: collaboration with procurement, IT and enterprise architecture, infrastructure definition.
• Delivery: integration management, organization of comprehensive technical and functional testing.
• Change Management: structured user support, training, documentation.

• Accounting anomaly detection software connected to the SAP ERP: automated verification of complex transactions.
• Enterprise Digital Asset Management (DAM) solution: centralized digital asset management.

International Committee of the Red Cross

Implementation of the ICRC DevOps and offshoring strategy. Technical management of an IT solutions portfolio.

• DevOps Strategy: complete operational definition and implementation of the ICRC DevOps strategy.
• Architecture: architecture design for numerous software applications, development tracking and integration.
• Automation: automated builds and deployments (TFS, Ansible, Docker), full industrialization.
• Contract Management: vendor contract setup and monitoring, amendments, SLA definition.
• Release Management: production deployment of numerous releases in complex environments, vendor and technical team oversight.
• Project Support: technical assistance to project managers for RFP/RFQ, architecture guidance, steering committee participation, SLA and quality indicator monitoring.
• Enterprise Architecture: application mapping, CMDB, architecture alignment.
• Offshoring: organizational support for offshoring setup. ITIL service procedures. External developer management.
• Change Management: organization of technical and functional testing, version tracking, incident management (level N3).
• Support: end-user assistance, license management, application and technical obsolescence management.

• Library (digital resource management).
• Logistics (aircraft and vehicle fleet management, complex multi-country context).
• Conference room management (bookings, resources, video conferencing).
• Multimedia (archiving, content management).
• Humanitarian law website and mobile application (public, legislative content).
• E-commerce website (products, payments, deliveries).
• Internal audit software (governance framework, risk management).

• Numerous successful releases in complex DevOps environment.
• Operational implementation of the ICRC DevOps strategy.
• Effective coordination of distributed teams (nearshore Tunisia, Serbia, France).
• Full industrialization of build and deployment processes.

International Committee of the Red Cross

Functional management of a multi-business IT project portfolio of all sizes: new software, functional enhancements, maintenance.

• Portfolio Management: simultaneous management of up to 11 projects (10 to 300+ man-days of development), product roadmap management, backlogs and prioritization. Management of relationships with business stakeholders (business owners, super users). Application and technical obsolescence management.
• Business Analysis: in-depth needs analysis, RFP/RFQ drafting, detailed specifications.
• Contract Management: setup, negotiation and monitoring of vendor contracts and amendments.
• Project Management: scope planning, budget and service provider monitoring, vendor and technical team oversight. Risk, security, compliance and quality management. Steering committee organization.
• Delivery: organization of technical and functional testing, UAT, planned releases.
• Change Management: complete documentation, user support.
• IT Governance: application mapping, CMDB management, licenses and contracts.
• Maintenance: maintenance management, vendor invoice tracking, end-user support.

• Library (digital resource management).
• Logistics (aircraft and vehicle fleet management, complex multi-country context).
• Conference room management (bookings, resources, video conferencing).
• Multimedia (archiving, content management).
• Humanitarian law website and mobile application (public, legislative content).
• E-commerce website (products, payments, deliveries).
• Internal audit software (governance framework, risk management).

• Successful releases of numerous projects of all sizes.
• International deployments in more than 80 countries in extremely challenging contexts: conflict zones, access restrictions, low-bandwidth and high-latency networks.
• Effective management of distributed multidisciplinary teams.

RETIF Group

Digital marketing and e-commerce development leadership for all business units of the group (4 countries, 4 languages). Definition of technical, marketing and commercial development strategies.

• Strategy: definition of technical, marketing and commercial development strategies.
• Stakeholder Management: communication with all internal departments (IT, procurement, operations, logistics) and external vendors.
• E-commerce: complete e-commerce website redesign: analysis, specifications, RFP drafting, platform selection.
• Contract Management: vendor contract setup, negotiation and monitoring.
• Delivery: organization of comprehensive technical and functional testing.
• Change Management: change management, end-user assistance, training.
• Innovation: Drive-in service implementation, customer service redesign.
• Digital Marketing: technical monitoring of marketing campaigns (SEO, SEM), content management.
• Payment Integration: payment service integration (credit card, checks, bank transfer, PayPal).
• Multi-country: commercial strategy implementation for multiple countries and languages.

• Successful multi-country and multilingual deployment.
• Successful digital transformation of the group.

LeShop SA

Technical leadership for the development of the LeShop.ch e-commerce website, market leader in e-grocery for French-speaking Switzerland.

• Architecture and Development: complete architecture, analysis, specifications and development of all features of LeShop.ch in Java/JSP.
• E-commerce: online store and administration portal, marketplace creation.
• Inventory Management: real-time stock management for multiple warehouses.
• Payment Systems: payment management, PSP integration (Datatrans, SIX, PostFinance), solvency verification, credit cards, Postcard, BVR.
• Tool Integration: integration of numerous web tools: search engine, digital marketing, web analytics, emailing, fraud detection, CRM, ERP.
• Support: customer service and accounting department support.
• Contract Management: vendor contract setup and monitoring.

• Complete redesign of the LeShop.ch website in a context of very strong sales growth, with continuous expansion reaching 50 % of the group's revenue.

BroadVision Inc.

E-business solutions and web development for multinational clients.

• Web development (Java, JavaScript, JSP).
• Technical consulting, support and client training.
• Project tracking, architecture and design consulting.
• Code reviews, installations, server administration.
• International assignments from 1 day to 6 months in France, Germany, Austria, Italy, Spain, Turkey, Switzerland.

ALTEN Consulting

Consulting and development assignments for major French industrial clients.

• Telecommunications: Java/Swing/CORBA development of telecom network management software (TMN) for Alcatel.
• Medical Imaging: development and testing of medical imaging algorithms in C++ for General Electric Medical Systems.
• Complex interface design, algorithm development, optimization.